Refunds & Returns Policy
Refund policy
To return or file a warranty claim, email info@ofishalpro.com.
- Your item must be unused and in the same condition that you received it, with all original tags and labels attached, shipped back in the original packaging.
- To complete your return, we require a receipt or proof of purchase.
- Only regular priced items may be refunded, sale items cannot be refunded.
info@ofishalpro.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging, write your RMA number on a piece of paper and slip it inside the mailing container, and mail your return to the following address:
O’Fishal Pro
Attn: Returns
RMA #: ______
14693 76th ST NE
Otsego, MN 55330
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item, and the approval or rejection of your refund. Please note 85% of the refund will be returned to the original method of payment and 15% will be given as in store credit - valid for a period of 1 year from the date of your refund. The in-store credit will be distributed via email. If your return is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within twenty-one (21) days.
We strongly recommend that you use our shipping label to mail your return.
Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
Returns
O’Fishal Pro Umbrella